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For mortgage and finance brokers · Video · 1:38

Broker A or Broker B? Which one are you?

1:38 · Posted 22 June 2020 on HomeSec's Vimeo channel · Captions available in the player (CC)

A role play for mortgage and finance brokers: a business client needs $300,000 urgently. Broker A can only offer a refinance that takes months and loses the client; Broker B offers a short-term business loan with a refinance as the exit and keeps the client.

This video is for mortgage and finance brokers, not for borrowers.

Two brokers, one client, one deadline

A business client has stock arriving and needs $300,000 urgently. Both brokers hear the same request.

Broker A can only offer to refinance the client's home. It will take about two months, with valuations, so the client leaves without a solution.
Broker B offers a short-term business loan secured by property, asks for a short online application, a rates notice, a mortgage statement and ID, and plans a refinance as the exit. The client stays, and comes back.

That is the case for keeping a fast private lender in your toolbox: you never have to tell a client with a deadline that you cannot help. For brokers: what "fastest" means and how to check it, fast and flexible business loans, the brokerage calculator and becoming a HomeSec partner.

What the video means, in our published terms

Funding time. Funds can be released in as little as 24 hours from a clean, complete scenario. Timing depends on the file, the title and settlement requirements, and is not guaranteed.
Six months. Interest can be capitalised for up to 6 months, so there are no scheduled repayments in that period. Interest is not waived: it accrues and is added to the loan.
Extensions. An extension is assessed and agreed in writing before it applies. There is no fee to extend.
Approval. Every loan is subject to assessment and approval, real estate security, fees and an acceptable repayment or exit strategy. Owning property does not by itself mean your client's loan will be approved.
Purpose and size. $20,000 to $5,000,000, for business and investment purposes only. Credit provided for those purposes is not regulated under the National Consumer Credit Protection Act 2009 (the NCCP Act), and the protections available to consumer borrowers do not apply.

Read the transcript

Paul Stone: Hi, Paul Stone, Joint CEO of HomeSec Business Finance. Are you a finance broker? Do you occasionally get clients that may come to you and want money in a big hurry, in 24 hours? Well, a short-term business loan is the answer, but unfortunately not all finance brokers will offer them. Some don't know they exist and some are just too scared to offer them. Watch what happens here to Broker A and Broker B in these role plays.

Broker A. "Hi Paul, a shipment of stock's just come in for my business and I need your help to secure some funding. I need $300,000 in 24 hours. Can you help me with that?" "24 hours?" "Yeah." "Oh, no." "Tomorrow." "No, look, I can refinance for you. I can refinance your home." "Sure." "It's going to take about two months." "Two months?" "So, I've got to do valuations and everything. So you need it tomorrow?" "Yeah." "There's no way in the world I could do it by tomorrow." "Oh, no."

Broker B. "Yeah, absolutely. What I can do is get your short-term business loan, and all I need from you is a simple little application form to be filled out online. It'll take about one minute. I need a rates notice and a mortgage statement and just a piece of ID." "Okay." "And then I can get it all happening for you. And then I'll refinance that and you'll have a brand new home loan and the job's done." "Fantastic. That would be amazing. Thank you, Paul." "My pleasure." "Thanks."

Paul Stone: So you see, Broker A couldn't find a solution and lost a client. Broker B found the client a solution, the client's happy, and he's got a client for life. Next time a client approaches you and needs funds in 24 hours, just remember, a short-term business loan is the answer.

Recorded in 2020. Trimmed in November 2026 to remove a loan term, timeframe promises and a description of HomeSec that no longer apply; this is the trimmed cut, word for word. The terms above are what applies to a loan; funding times are from a clean, complete scenario and subject to approval.

The full guide

The video is the short version. The written guide has the detail: the HomeSec partner page.

To talk it through about your own property, ring a Lending Manager on 1300 93 83 87, Mon–Fri, 8:30am – 5:30pm Melbourne time.

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